Sunday, April 28, 2024

Kukui: An All-in-one Customer Relationship Management (CRM) and Marketing Platform Designed for Auto Repair

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Kukui, founded in 2009, helps create online marketing solutions for auto repair shop owners who’d like to take their business to another level. It helps them in acquiring customers, increasing customer engagement, enhancing customer relationships, and retaining them.

This custom marketing platform helps businesses in integrating each organization’s Point of Sale (POS) system. It empowers clients with measurable data showing the number of new clients based on their POS system, their return on investment, statistics revealing their customer retention rate, and areas to improve their business through customer reviews, feedback, and tracking phone calls.

Kukui’s all-in-one Success Platform helps a number of repair shops in taking their business to the next level. It also determines how your marketing and business programs are impacting revenue with POS-Integration. It attracts new customers with AdWords campaigns and helps in retaining them with postcard campaigns, custom emails, and a new Follow up Module.

Features:

  • The specials on the website are easy to modify.
  • The responsive HTML let’s desktop and mobile users have a great web experience.
  • The phone calls are recorded for future training purposes.
  • The product is continuously improving and moving in the right direction.
  • It gives monthly calls for following up on different projects and suggesting new ones.

Conclusion

Kukui has a great website, SEO, and marketing ROI tracking. They have the ability to analyze our phone skills by listening to past phone conversations. You can add new pictures and content to the website very easily. There’s a follow-up feature, which is basically a log that tells who gets a call, who made a call and more. It also has an appointment reminder that sends email and thank you notes and asks for a review. By auditing your dashboard daily, you can easily know how your business is doing.

Kukui provides a platform for your clients to find you. It provides a dashboard that tracks your clients and what they spend with you and connects the point of sale systems. Not to mention that their support team is excellent! They call to follow up on various other projects and also suggest new ones. There is a feature of recording phone calls for future training purposes. It comes with a great website design and changes that are easy to implement. The dashboard is awesome, with ample information right there.

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